How to Clear Cookies, Cache Memory and Browsing History in AOL?

AOL started its journey by providing dial-up service to millions of Americans. Later, it expanded its business and provided email, instant messaging, web portal and a web browser to the internet users. While using AOL, you may find an error in loading the web pages, or experience slow speed browsing. And for an internet user, this could be one of the most frustrating things. There could be a number of the reasons behind this problem, but the most common one is that your cache memory is full or there may be an issue with the cookies. Before you know the solution, let’s read about these cookies and cache memory in brief.

When you browse through the internet, some temporary files and cookies get stored to your computer system. The purpose of these cookies is to make a webpage more convenient to use. The only disadvantage is they may clog your system’s disk space. On the other hand, cache memory is a RAM that a computer’s microprocessor can call quickly. The basic purpose of this memory is to store those items in the RAM, which are being frequently accessed by the user.

To get rid of this disk space and slow speed of your PC issue, it is recommended to clear these cookies, cache memory along with browsing history and footprints in your AOL browser. The only problem you will have to face is typing all your saved passwords again while signing up your email ID, enter the URLs of even most frequently used websites again in the browser, and a few more. To clear the aforementioned in your AOL, follow the below mentioned steps:

  • Open the AOL software, click “Keyboard Menu” followed by “Go to Keyword”
  • Visit browser settings
  • Select the “Security Tab” and mark a check in the boxes provided in front of browsing history cookies and browsing cache memory
  • Clear the “Clear Footprints” button
  • Now, click the “Save“ button to apply the changes

If the problem still persists, simply contact AOL customer support and a certified technician will help you out in no time.

Maria Silvia is a tech geek who loves to write on the latest software, mobile applications, operating systems, antivirus and gadgets. She has a contemporary writing degree pillaged from the hills of South Devon. You can check her other write-ups on her blog.



Using Public Wi-Fi? Your Information Might Be At Risk

Free Wi-Fi!!! This single phrase is enough to bring a broad smile on your face. And to attract the customers, most of the restaurants, hotels, a transport hub for travelling or commuting, airlines and more provide free Wi-Fi service. Using Wi-Fi simply means that you may be accessing your bank account online, sharing pictures or videos on the social media, using online dating profiles, checking personal emails and doing a lot more. You might be unaware, but it has been revealed that doing so may allow the hackers to have an easy access to your personal and confidential information.

According to the Norton Wi-Fi Risk Report 2017 by Symantec, it has been revealed that around 96% of the Indians put their information at risk while using the public Wi-Fi. That is because what most people think is private on their personal laptop or Macbook can be hacked very easily by the cyber criminals due to the insecurity of the network they use. Symantic has made this report after a survey on 15000 customers in 15 different countries.

To ensure a standard level of security over WWW or World Wide Web, the report suggests browsing the websites that use VPN (virtual private network) and the URL or the web address starts with https. During the survey, the risk has been counted high among the Indian users specifically. This kind of behavior around the public Wi-Fi is actually putting them at risk.

Though the Indian government is pushing free Wi-Fi networks for public places for promoting Digital India Initiative, users must be aware of this risk. To make the users avoid this issue, Norton offers high-end security solutions to ensure with secure Wi-Fi. Norton Core, the mesh-ready router has this security feature pre-built in it. You can also get one of the advanced security solutions of Norton in order to protect your network. Even some of the Norton antivirus provide high level security and stops the user browsing such websites that may harm your device. Get them for you and secure your laptop, notebook or Macbook from the attack of hackers.

Maria Silvia is a passionate content writer who loves to write anything and everything happening in the technology world. She updates her blog with the articles written on the latest software, gadget, antivirus and other technical products. To know about the latest technological changes and how to implement them to your device, you can read her articles or contact Norton support and Webroot support providers.



How to Activate Microsoft Office 365 on a Brand New PC?

Purchased a new PC and downloading all the essential software in it? How can you forget installing Microsoft Office? MS Office or Microsoft Office is the most used suite of applications, servers and services for both home and business PCs. Ranging from creating the documents, presentations, spreadsheets to sending emails; you can perform both simple and complex operations in it. When it comes to getting this software to your PC, three processes require to be followed. These are:

  • Downloading
  • Installation
  • Activation

You can download the Microsoft Office 365 from and then install it by following the on-screen instructions. Any software after downloading or installing is of no use, unless you activate it using the Microsoft Office product key. In most of the cases, Microsoft Office 365 activates automatically after you finish the installation. If you are not prompted for the same, you have to do this manually. Don’t get panic, this article will provide the complete information on how to do this. 

This can be done through Office activation wizard or you might be asked to log in to activate Office 365. For activating the Office 365 over the internet visit Activation Wizard at Microsoft website, follow the below mentioned instructions:

  • Choose “I want to activate the software over the internet and click Next
  • Follow the further instructions to complete the activation process

You might have purchased the Office that comes with a product key. A product key is a combination of 25 characters that needs to be entered after you install the MS Office. Explaining it further, run the Office setup and click next. It will then ask you for the 25 character product key. Enter the key and proceed further to activate the Microsoft Office. Remember, not all the MS Office versions ask you for the product key.

If you are still not able to activate the Office, you can contact Microsoft Support team. A certified technician will surely assist you in no time. You can also ask for help in the following cases:

  • If you are not able to find the product key
  • If the key gets damaged
  • If you want to change the product key
  • If the product key is not working



How to Uninstall MS-Office 2013?

Microsoft Office is one of the most common suites of application, every computer user is using for home and business PC. The package includes MS Word, PowerPoint, Excel, Outlook, Access, Publisher and other applications. With time, Microsoft has launched various versions of MS Office. Every new version came up with some of the exciting features that enabled the users to do a number of tasks without any hassle and at the same platform. Today, you can install the MS Office on Windows OS, Mac OS or mobile phone.

Already using MS-Office 2013 but want to upgrade it to the latest version? For this, you need to uninstall the previously installed Office from your device (laptop, desktop or 2-in-1). You would also want to uninstall MS Office if there is some error in its working. However, to do so you don’t need to be a pro. This article will provide you the complete procedure for the same. Have a look:

  • The first step is to select your operating system
  • Download the Office uninstall tool, i.e. Microsoft Fix It
  • Run the Fix It and follow the on-screen instructions
  • Click “Apply this fix” and run the uninstaller for two minutes
  • Once it’s done, you will receive a message “The troubleshooter has successfully uninstalled MS Office”

The other method is to remove using MS Office 2013 from the Control Panel. Visit Control Panel, then select Add or Remove Program (Windows XP) or Programs and Features (Windows Vista and above). Find Microsoft Office 2013 from the list and click uninstall the program. Wait till the un-installation finishes and then reboot your system.

At any point of time, if you face an error in, then contact Microsoft customer support professionals. The certified technicians will offer you a quick and reliable support and help you to uninstall the Microsoft Office Setup 2013.


Check Out The Latest Non-Security MS Office 2013 And 2017

Microsoft Corporation, the American Multinational company has recently launched the non-security updates for Office 2013 and 2017. The update was scheduled to be released on 4th July 2017. But due to Independence Day, it was then released a day later. Microsoft releases non-security updates for Office on the first Tuesday of every month. For Office 2007 and 2017, Microsoft supports only security updates.

Office 2016 July 2017 Non-Security Updates

  • (KB3213547)– This update enables all the MS Office users to communicate through a meeting link in a more reliable manner even if there is a DNS failure. To apply this update, make sure you have MS 2016 installed on your device.
  • The KB3213548 update for Skype for business 2016 updated the version to 16.0.4561.1000. It includes KB4032342 and KB4032343 that fixes two issues:

1. Inconsistency of the chat history in keyboard navigation

2. Low performance of Internet Explorer every time you enable the Skype for Business Browser add-on for Skype for Business 2016

  • (KB3203481) This update is for MS PowerPoint 2016. This works on the text style font properties in PowerPoint.
  • KB3203473 update is for Visio 2016. It fixes two major issues that were crashing of application in
  • Visio 2016 when you view live previews of shape styles and The Shape.BoundingBox method return incorrect results.
  • The KB3203476 update helps in improving some of the issues like preventing the lost of cost precision when you copy and paste a task in a specific project, preventing the loss of Numeric Values from XML files that includes comma decimal characters. The last error was occurring when the Project 2016 uses dot decimal characters.
  • The special update KB3203471 can be implemented on Windows 7 systems. It has made users get rid of all the emojis issues and errors. Moreover, it also installs the Segoe UI emoji font.

Apart from the aforementioned ones, there are many other updates that has improved the user experience as well as added exciting features in Microsoft Office Suite, get latest updates of Office Setup by visiting official Website .

Office 2013 July 2017 Non-Security Updates

For Office 2013, Microsoft brings out two updates as KB3213567 and KB3213574. The former update has improved some of the translations from the Dutch version of MS word 2013. However, the later update, updated the Skype for Business 2015, including the new Skype for business clients. The latest version is now 15.0.4945.1000.



Facing ‘Error 1935’ during installing Microsoft Office 2007 or 2010?

“Error 1935” is an error that occurred at the time of Assembly component installation. Users who are facing “Error 1935”, at the time of installing Office 2007 or 2010 or any of the Office applications such as Excel, PowerPoint, etc. can remove the error by restarting the system and then running the setup again. But if doing this also is not solving the issue, then try the below given methods to fix the problem:

1. Use the “System Update Readiness” tool

To download the “System Update Readiness” tool for 32 bit version of Windows 7, follow the steps:

  • Click on the “download” button
  • Click “Run”, if you want to begin the installation immediately ‘Or’
  • If you want to install it later, then click ‘Save’ to copy the download onto your computer

Microsoft offered this tool after concerning the inconsistency that was found in the Windows servicing store. But only the users with Windows 7 or Windows Vista operating systems can make use of this tool.

2. Update or repair Microsoft .NET Framework components

In this process, firstly you have checked whether the installed program is the latest version of the Microsoft .NET Framework or not. Follow the steps to carry out this:

  • Click ‘Start’
  • Click ‘Enter’ after typing ‘appwiz.cpl
  • Navigate to ‘Microsoft .NET Framework 4 Client Profile’ in the list of installed programs
  • Now, after finding the ‘Microsoft .NET Framework 4 Client Profile’, proceed with the steps given below to repair it:
  1. Close all the opened applications
  2. Click ‘Start’
  3. Click ‘Enter’ after typing ‘appwiz.cpl
  4. Click the ‘Microsoft .NET Framework 4 Client Profile’ and then click ‘change/ Uninstall’ option. Windows XP users click ‘change/ remove’ option
  5. Click ‘Next’ after selecting the option to ‘Repair .NET Framework 4 Client Profile’
  6. Click ‘Finish’, followed by click ‘Restart Now’ to restart the computer as soon as your system is done with the repair.

If ‘error 1935’ still continues to occur, try to install Microsoft Office again by uninstalling and reinstalling .NET Framework from the computer.

3. Uninstall, then reinstall Microsoft .NET Framework

Note: Below described ‘Cleanup Utility’ should only be used once the above given option is tried.

Follow the below steps to uninstall .NET Framework components:

  • Firstly, create a temporary folder on the desktop
  • Then, download the file by visiting the link ‘.NET Framework Cleanup Tool User’s Guide
  • Move the files to the folder you had created after Click ‘Open’ and then by Click ‘Extract Now’ option
  • Search out the ‘cleanup_tool.exe’ across the folder that you had created and then ‘double-click’ it
  • Then a message ‘Do you want to run the .NET Framework Setup Cleanup Utility?” appears in front of you, Click ‘yes’ on it
  • To accept the license agreement also, click ‘yes’
  • Select ‘.NET Framework version’ which you wish to remove in the Product to clean up window

Note: “.NET Framework versions” that are part of the Windows OS, can’t be removed.

  • Hit “Clean up Now” option
  • After the removal of .NET Framework component, restart your computer
  • On the basis of your operating system, download and install any of the following components, but you can download and install only one at a time
  1. .NET Framework 1.1 – Only for Windows XP
  2. .NET Framework 1.1 SP1 – Only for Windows XP
  3. .NET Framework 3.5 SP1 – For Windows XP/ Vista/ 7
  4. .NET Framework 4.0 – For Windows XP/ Vista 7
  5. To complete the installation of the updates, run the Windows update.

The same ‘Error 1935’ can also occur during the installation of the Office 2010’s Service Pack 1 and Service Pack 2. This occurs because of the interference between the Windows Installer and Windows Search or another module in the assembly file copy process or during the application of other updates such as a hotfix for Microsoft .NET Framework components.

To resolve the aforementioned issue, select and use one of the below mentioned steps:

1: Try the installation of Office 2010 SP2 again

2: Discontinue the “Windows Search Service”

  • “Windows Search Service” can be stopped by: hit ‘start’ then type ‘services.msc’ in the Search programs and files text box, followed by hitting ‘services.msc’ in the search results.
  • Right-click Windows Search and then click ‘Stop’.

3: Carry out a clean startup, and apply Office 2010 SP2

4: Now by using Microsoft Update, install all available updates & apply Office 2010 SP2

Need More Help?

Get help from our technicians; get more information on technical Support or Office Help. How to, when to install, download, and setup can be easily confirmed from our technicians by just calling on our toll-free number 1-888-827-9060.



How to Find the Right Norton Subscription?

In the past few years, the internet users have observed a rapid increase in the harmful online threats, phishing scams, viruses and trojan horses. The recent WannaCry Ransomware and the WannaCry Petya is a perfect example. This clearly demands a high standard of online security or protection. Don’t worry, Norton has got you covered with its all new range of antiviruses as well as other security software.

Norton antivirus is in great demand in order to protect your device from the viruses that are being injected in various email files. It also protects your device from the viruses that gets downloaded to your system when you download a software or app from the internet. Being a renowned name in online security world, Norton offers a variety of antivirus software to suit the diverse requirements of the customers.


Now the question arises here is how will you get to know which Norton security is best for you? This article will help you decide the same without any chaos. First of all, you need to select the basic requirement, i.e. how many Windows PCs/Mac Computers/Tablets or Smartphones you want to cover under Norton protection. Another question is- do you need parental controls and data backup feature with your antivirus?


Parental control is an important feature that helps you manage and monitor the online activities of your kids. This also makes browsing the online world safer for your kids. Another feature i.e. backup is a must choice for those who keep important information like business data, clients’ records on their PC. The feature can help you protect the data in case of system failures and from the harmful viruses like WannaCry Ransomware that encrypts the data within seconds and ask huge ransom in order to decrypt it. Your data will remain protected on both local and cloud network. At present, Norton comes up with four security software that are:

  1. Norton Antivirus Basic

This plan provides a very basic protection to one Windows PC only.

  1. Norton Security Standard

With this plan, you can protect one Windows PC, Mac, smartphone and tablet. The antivirus comes up with a virus protection promise.

  1. Norton Security Standard Deluxe

With the security standard deluxe, you can protect five devices, including Windows PCs, Mac, Smartphones, Tablets along with a promise for virus protection.

  1. Norton Security Premium

If you have more than five, but below 10 PCs, Norton Security Premium is the optimum choice. Parental control and Window PC backup are the two additional features of this antivirus along with a virus protection promise. The Norton antivirus backup facility is available only for Windows PC only.

In case, you are looking to get security solution for your mobile devices including both iOS and Android then choose from Norton mobile security. Whatever your requirement is, simply choose any of the aforementioned antivirus and ensure your online world.

To avail any of the aforementioned Norton subscription, all you have to do is

visit and follow the on-screen instructions to download, install and configure Norton antivirus setup to your device.