Antivirus · McAfee · Security

How to troubleshoot the “McAfee cannot Update your Software” Error?

Updating the software plays a vital role as it updates the new features added by the company to the same subscription without forcing the users to buy a new one. McAfee maintains a separate team for deriving the faults or for detecting the bugs in the McAfee antivirus software that could be used by the malicious users to harm the device or data of the users in several ways. Sometimes the users may common errors or issues while updating the McAfee antivirus software on the device through And one such common updating error is “McAfee cannot update your Software” that the users face while updating the McAfee Security Center.

The“McAfee cannot update your Software” issue is usually caused due to the corrupted or incorrect registry files of the Windows system. As the error occurs on the device, a message box is displayed on the screen that shows the text message of “Update Problem”.


McAfee cannot update your Software. Please check your Internet connection (registry issues).”


For resolving the “McAfee cannot update your Software” issue, follow the stepwise procedures mentioned below:

Method 1: Execute the McAfee Virtual technician (a tool that automatically fixes the issues of the McAfee products.)

  1. Access the official McAfee Activate website.
  2. From the homepage of McAfee, tap the “Troubleshoot and Repair” page.
  3. Now, click the “Download and Run” button.
  4. After this, the .exe file of McAfee Virtual Technician gets downloaded to the “Downloads” folder (by default) of the computer.
  5. The users may save the mvt.exe file to the desktop or any other location as per their convenience.
  6. Once the mvt.exe file gets successfully downloaded to the device, double click the file and then, tap the “Yes” button when prompted.
  7. Now, wait till the McAfee Virtual Technician tool gets installed to the device.
  8. After the tool gets installed, execute it for detecting all the McAfee issues on the device.
  9. If any of the issues are detected then, click the “” option for fixing all the issues.
  10. Else, close the MVT tool by clicking the ‘X’ button on the user console.

Method 2: Repair the Windows Registry Files, Manually

  1. For repairing the registry files on the Windows System, launch the cmd with all the Administrative abilities or authorities.
  2. To do so, launch the “Start” menu by clicking the “Start” button on the taskbar.
  3. Now, in the search bar, type the ‘cmd’ and from the search results select the cmd.exe by right clicking on it.
  4. And then, click the “Run as Administrator” option from the drop down menu.
  5. After this, type the following commands as shown below in the cmd window and hit the ‘Enter’ key after each one of them:
  • cd\
  • cd program files
  • cd mcafee
  • cd msc
  • cd mcsubmgr
  • dir /b
  1. Note the value returned after the last command.
  2. Now, utilize the ‘cd’ command for changing the directory. (For example: if the returned value is 11,0,669,0 then, type cd 11,0,669,0 and hit the ‘Enter’ key.)
  3. Now, type ‘regsvr32 /u mcsubmgr.dll’ and press the ‘Enter’ key
  4. After this, click ‘OK’.
  5. Again, type ‘regsvr32 mcsubmgr.dll’ command and hit the ‘Enter’ key.
  6. And then, click ‘OK’
  7. After this, exit the Windows command prompt.
  8. Now, check the updates of the McAfee antivirus by right clicking the ‘M’ icon on the taskbar.

If the issue “McAfee cannot update your Software” still persists on the device then, the users may call the Support number, to get an instant assistance for resolving the issue.


Antivirus · Norton · Security

How to Troubleshoot Norton Error on Mac: “An unknown error has occurred”?

If you are unable to diagnose the cause of the occurrence of this Norton error, it could be due to a missing file or possible the software is unable to detect the server. If you Mac system is showing up any an unknown error to the installed Norton software and you are unable to fix the problem, get assistance by calling on

You can also refer to the troubleshooting steps when Norton antivirus displays the message of ‘an unknown error has occurred” on Mac. Check restarting your Macbook, run the software, and see if the error fixes, or otherwise, follow manual instruction.


How to Fix Norton Error- ‘An unknown error has occurred’ on Mac?

  • Uninstall Norton

 Open your web browser and search for the ‘Norton Remove Symantec Mac file’, once you get the automated download link, click on it and download the file.

  1. Open download history by clicking CTRL+J key on the same web browser and open the file location
  2. Double-click on ‘’ or extract the file
  3. Open ‘RemoveSymantecMacFiles’ folder from the extracted file
  4. The file might require access, type in the password of your Mac OS X administrator and click Return. If no character appears after typing your Administrator password, carry on to follow the next step
  5. Select any from the option displayed on the screen
  • To remove all Symantec files and folders, type 1
  • To quit RemoveSymantecMacFiles without removing any files, type 2
  1. After clicking on your preferred option, press return and remove all the Symantec files.
  2. Click on the Quit Terminal option given on Terminal menu

If your Mac OS version is 10.8.0 or earlier and the Norton error has occurred, you are required to update to the latest version of Mac OS X 10.8.x operating system before you go to reinstall Norton product. Update and reinstall Norton software and if your operating system is already updated, simply follow the steps to uninstall Norton mentioned above. After completing the process, reinstall the product to continue the troubleshooting process.

  • Download and reinstall Norton Antivirus

 Go to and login to your Norton Account by clicking on the sign in option available at the top-right section of the main Norton Window.

  1. Enter your login details and sign in to your Norton Account
  • If you don’t have a Norton account, click on sign up button, create an account by entering all the required details and following the on-screen instruction
  1. After signing in to ‘My Norton Account’, on the main Norton Setup window, click on Download Norton
  2. Click mark on Agree & Download checkbox
  3. Click OK to save Norton file and then open it
  4. Wait till the download is under progress and then launch Norton product Installer
  5. Click Agree & Install, this will start Norton installation on Mac
  6. Follow the procedure shown on-screen and complete the process
  7. Click Continue after LiveUpdate completes installing updates

At the end of the process, you will receive a confirmation pop-up of Installation Successful. Restart your Mac system and launch Norton to perform scanning of your device. If you still face any error or failure to follow the steps, get help directly from Norton Setup Customer Support and fix any Norton error.


Norton · Security · Technology

How To Take Advantage Of Phone Finder In Norton Mobile Security?

Norton, the world-class norton mobile security software and solutions providers offer a plethora of antivirus and software for the Windows and Mac devices. These software offers complete protection from viruses, malware, spyware, Trojan Horses, Ransomware and other online threats that have the capability of stealing your confidential information and misusing it. The attackers via the medium of these viruses can also steal your hard-earned money.


Apart from the security software for web, the well-known security software manufacturer also provides a number of solutions for the mobile phones. One of the most popular products of Norton is Norton mobile security. The product has been tailored made for Android as well as iOS mobile devices. It protects the device from all kind of viruses that tend to attack your mobile phone via malicious links, photos, videos and attachments you download from your mail inbox.

Not just protection of your data and information, it also provide you an array of anti-theft features that can do wonders, if you lost your device or someone steals it. After the mishap, you can simply access these anti-theft features through web or SMS to find your lost device (provided the location services are enabled). Both SMS-based and web-based anti-theft services use the same passcode, which is system generated when you register the device. To view or modify your passcode, you have to simply log in to your Norton account. To use the Anti-theft features from Norton Mobile Security:

  1. Log in to your Norton account using the registered email ID and password
  2. Choose the device for which you want to use the anti-theft feature
  3. In this pane, simply click one of the following features and follow the instructions given with them
    • Remove Screen Lock- Hit this option to unlock your device
    • Lost Mode- Hit Turn On Lost Mode to lock your lost device. This will also track and make audible sound, take pictures and more to help you find it
    • Lock Device – Enter a custom message you want to be displayed on the device’s lock screen and then hit Lock Device
    • Locate- Click Locate Now to display the current location of your device on the map
    • Sneak-Peak- With this you can take photos using the front camera
    • Scream- This will make an audible sound from your device, which will ultimately help to locate it
    • Call- Click Call Phone to make a call to your lost iPhone or iPad via internet
    • Wipe- Click this option to erase all your personal data on the device

If you cannot access any of the features of the Norton mobile security, visit


Microsoft · Technology

Microsoft Patch Tuesday Released for February 2018

With the release of Microsoft Patch Tuesday, the company has introduced a number of security updates to deal with more than 50 serious problems in Internet Explorer/Edge, Windows, Microsoft Office, and Adobe Flash Player. Different patches issued today ship with the company’s critical rating, stating the issues they troubleshoot could be exploited remotely by the malware to get complete control over those systems that are vulnerable to the attacks.

Microsoft Patch Tuesday Released


February’s Patch Tuesday batch incorporates fixes for minimum 55 security holes. Some of the threatening errors incorporate vulnerabilities in the Microsoft programs such as Outlook, Office and Edge that may let the harmful coding into enter your Windows system just by making you click on an infected hidden link, web page or a document. According to the reports, the SANS Internet Storm Center has made a handy list on the separate flaws, clearly indexing them by severity rating, exploitability and the condition that whether the issues have been disclosed or exploited publically or not.

One of the Tuesday Patch updates indicates a couple of serious vulnerabilities in the most used Microsoft product, i.e. Adobe Flash Player that ships with the latest version of Microsoft Edge or Internet Explorer. As per the warning given by Krebs On Security in the last week, there are a number of active attacks ongoing against the Flash vulnerabilities.

Adobe Flash Player is also phasing out Flash completely by the end of 2020. However, most of the big browsers have already taken steps to hobble the Flash. It is one of the biggest security liabilities. Even Google Chrome also packages Flash, but stops it from running on all but few of the renowned websites and that only after user approval.

For the Windows users using Mozilla Firefox on their system, the browser pops-out users to enable Flash on an individual site basis. Till the end of 2017 and in the beginning of 2018, Microsoft Edge will continue to take permission of the users for permitting to run Flash on several websites the users visit for the first time. They will automatically remember the user’s preferences on their next visit.

The upcoming standalone version of Flash that indicates these errors is for Windows, Linux, Chrome and Mac OS. Still, most of the users possibly are better off manually removing Flash altogether as many of the websites still want Flash to be enabled before loading the content. Disabling the Flash in Google Chrome is quite simple. All you need to do is paste “chrome://settings/content” into a Chrome browser bar and then choose “Flash” from the list of items available. However, it should be automatically set to “Ask First” before enabling the Flash, although users can disable Flash entirely here or blacklist specific sites.

Users who are using Adobe Reader or Acrobat also require updating, as Adobe has shipped new versions of these products that fix a minimum of 39 security holes. Keep in touch with the latest Microsoft news!

Lena Smith, the writer of this article has been into writing since five years. While writing, she focuses on mentioning each and every detail that can help her readers know about the latest technological changes, including Office updates, Microsoft product launches, McAfee SupportHP Support and more.


Microsoft · office setup

How To Fix Microsoft Office Error Code 30068-4 When Installing Office?

Microsoft Office is the Office productivity suite that consists of various applications (like MS Word, MS Access and MS PowerPoint), servers (like Skype for Business Server) and services (like Office Online and Delve). For utilizing these applications and services included in the Office productivity suite, the users need to download, install and then activate the Office setup. Sometimes the users may face some errors while updating or installing Office setup to the device and one of the most common errors is the Microsoft Office Error Code 30068-4.

Installation and updating are the two main processes that make the device ready for the proper functioning or execution of the software by installing all the downloaded files of the software.The Office Error Code 30068-4 is caused due various causes that include network restrictions, firewall restrictions, windows installer error and corrupted system files. The error is also caused if the device has the older version of Office setup pre-installed that is why it has been recommended to uninstall and remove the older versions of Office setup from the device before installing any newer version of it.As the error occurs on the device, a message box is displayed on the screen, showing the message as shown below:



Follow the methods mentioned below for resolving the Office Error Code 30068-4, easily:

Method 1: Temporarily Disable the Firewall:

  1. Click the “Start” button on the taskbar.
  2. Now, select the “Control Panel” option.
  3. In the “Control Panel” window, click the “System and Security” option.
  4. And then, select the “Windows Firewall” option.
  5. In the left panel of the “Windows Firewall” window, select the “Turn Windows Firewall on or off” option.
  6. Now, mark the “Turn off Windows Firewall (not recommended)” radio button in both the sections i.e. Private network settings and public network settings.
  7. At last, click the “OK” button for saving the changes made.

Now, try to update or install the Office setup to the device. If the Office setup is successfully installed or updated, then enable the Windows Firewall again.

Method 2: System File Checking Scan:

(Important note: The command prompt is case sensitive i.e. the upper case ‘D’ is not same as the lower case ‘d’.)

  1. Firstly, the users need to open the command prompt in administrative privileges. To do so, click the “Start” button and type “cmd” in the start menu search box.
  2. A black window will appear on the screen.
  3. In this window, type the command as shown below;


  1. After this, hit the “Enter” key.
  2. Now, the scanning process will begin, automatically.
  3. Wait till the scan gets completed.
  4. Once the SFC scan gets completed, try to install or update the Office setup on the device to check whether the error code is resolved or not. If the error is not resolved then, follow the steps mentioned in method 3.

Method 3: Remove and Re-install the Office Setup:

  1. Firstly, click the “Start” button on the taskbar.
  2. Now, select the “Control Panel” option from the start menu.
  3. And then, click the “Programs” option.
  4. After this, select the “Uninstall programs” option.
  5. Now, a list of the programs that are installed on the device will appear on the screen.
  6. From this list, search the “Microsoft Office” program.
  7. Select the “Microsoft Office” and click the “uninstall” option.
  8. After this, restart the device.
  9. Now, try re-installing the Office setup to the device.

After performing the aforementioned methods, if the Office Error Code 30068-4 still persists on the device then the users may contact with Microsoft technicians, to get an instant guidance for resolving the Office Error Code 30068-4.


Peripherals · Printers · Technology

HP initiative to Smart Printing with Smart Assistant

Thanks to this new initiative by the renowned American multinational information technology company, HP that you can now start talking to your printer also. This means you can simply give the print commands without even touching the device. To make this happen, digital assistants are coming in the action, courtesy by HP. However, the feature is not built into HP printer yet.


But users can still avail the functionality considering it a new skill to use with their smart speaker or assistant application. Both of these will go perfectly with all HP’s web-enabled printers. According to the HP’s Anneliese Olson, bringing in voice into the home printer is undoubtedly a useful application of the technology.


“This virtual assistant ecosystem makes a real sense for the busy families who want to save a single minute of theirs to utilize it doing some other task. Connecting a printer to the virtual assistant is a natural extension and a great initiative within the smart home. With this, you will be able to directly give the commands such as “print out my reminders”, “print out my notes” or “print some graph papers”, says Hewlett Packard in a report. You even don’t need to make a mouse click or tap on your device’s screen.

The company is planning to embed these virtual assistants into its web-enabled printers in the upcoming years. In the meanwhile, you will have to use an intermediary device such as a smart speaker or assistant app.

Key Role of Smart Assistant

The smart assistant app can not only help you with smart printing but also tell you if you are low on ink or the right time to fill in or replace your printer’s cartridge. The assistant helps you save your time that you put in hunting through the settings screens on your computer system. These skills can now be availed by the customers and HP has also created three separate landing pages for each one:

  1. Google Assistant
  2. Alexa
  3. Cortana

Considering behind-the-scenes updates, the company can easily upgrade the printing capabilities of Google Assistant, Alexa and Cortana in the upcoming time. This is to respond the growing number of commands to print or change the printer’s configuration or change the printers’ settings.

While HP is the first company to bring in this initiative, you can also expect other printer manufacturers to gradually follow HP’s footsteps as most of the gadgets we use today come up with some kind of voice assistant built-in. The rise of the smart speaker is now occupied by one in six Americans.

Lena Smith has  keen passion towards technical writing has given him new achievements. Her passion for writing on technologies and latest devices has indeed made the interface to any device much easier for users. She loves to write about the latest HP Support, Sony printers, Brother Printer, Avast & AVG antiviruses along with all the errors associated with them.


Microsoft · Technology

Microsoft Offers Free Usage of OneDrive to Steal Google, Dropbox, and Box customers!

Microsoft, the renowned tech giant is targeting Box, Google and DropBox customers with an all-new offer for its OneDrive for business cloud storage services. This simply means that if you are already using cloud storage services from the three companies (Microsoft’s competitors), Microsoft OneDrive will provide for free for the period of your contract with them. The only condition to keep in mind before availing the free usage of OneDrive is that your company should have more than 500 users and you should be a new customer of OneDrive or the Office 365 cloud productivity suite.


Google, Box and DropBox, be alert, Microsoft is coming with an exciting offer for your customers. On 6th February 2018, Microsoft has announced an offer to attract the organizations to avail its OneDrive cloud storage services. This promotional offer is only good till June 18th of this year. With this deal, the main purpose of the tech giant is to provide the customers an idea of what it can offer without thinking much about their existing subscriptions from those other vendors.

The company is confident enough that those big customers will definitely avail this offer and it also seems that they will be happily swallow the cost. Microsoft is observing a great growth in its subscription cloud businesses, which is building up the confidence of the company.

To make it convincible for the customers to avail this offer, Microsoft is advertising the deep amalgamation between its own productivity suite (Microsoft Office) and OneDrive service. Microsoft Office is not only compatible with the cloud storage from those other competitor companies to a great extent but it will also include several additional features being offered by the Microsoft.

For example, OneDrive is a perfect option to go with when you want to have multiple authors, access and work on a single office document in real-time from their computer systems or smartphone applications. It also helps in integrating with the other Microsoft applications such as SharePoint (the team portal) to make them sync across the suite without any hassle.

Seth Patton, Microsoft Global Senior Director advertises the security level of OneDrive by mentioning that it means most customers’ most rigorous requirements. He tells Business Insider that “it’s a pretty big deal”.  One can also think that Microsoft is preaching to the choir somewhat with this promotional deal. While Box, Google’s G Suite and Dropbox definitely have a huge number of big-organization customers, they are particularly known for attracting to the smaller and midsize organizations.

Microsoft is already ruling the market with its Office productivity suite is, and remains, the biggest standard in the productivity market. Besides that the analysts urging Dropbox to have an enterprise-centric strategy in front of its purported IPO, Microsoft is making efforts to consolidate its lead ahead of time.

After the offer expires, all those who enroll in this deal will have to pay for OneDrive for Business like usual. The plan starts at only $5 per user per month. You could also choose to avail it on $12.50 per user per month subscription to the Office 365 cloud productivity suite. With it, you will also get complete access to all the amazing Office applications such as Excel, Word and PowerPoint.