How to troubleshoot hard disk error in your HP PC?

HP, the renowned multinational IT Company offers a wide range of laptops to suit the needs of consumers, small, medium and large enterprises. It also offers highly advanced PCs, tablets, printers, notebooks and display accessories. Just like any other software, you may experience an issue with your HP product. One of such issues is hard disk error before the computer starts. Yes, your HP PC may experience this problem during its whole lifespan.

“Hard Disk Error

Please run the hard disk test in system diagnostics.

Hard disk Error

F2- System Diagnostics”


This error clearly indicates an error with data, sectors and physical disk on the hard drive. Follow the below mentioned steps to get this error fixed:

  • Immediately backup all your important files and data. If you don’t know how to do this, check out the steps on HP website by choosing your operating system version. This backup is necessary to keep your data secure.
  • Now perform a hard disk diagnostic test to check the current situation of your hard drive.

To perform the diagnostic test, follow these steps:

  • Run the Hard Drive test in HP Advanced System Diagnostics. The test will take around one hour to complete the diagnosis.
  • Now, turn on your computer system and press the Esc key within seconds. Keep pressing it repeatedly around once every second till the startup menu displays
  • Now press the F2 key to open system diagnostic
  • Select Hard Disk test and then Start Hard Drive Test
  • Now wait until the diagnostic test finishes
  • Once the test is complete, the result will be right there on your screen

The completion of the test will also display the suggested action that should be taken in that situation.


Result Suggested Action
Error found and repaired No action required
Hard disk test passed No action


Particular error message and the code Contact HP customer support
Bad sector found and re-mapped Restart the computer.

If another error message is displayed, run the hard drive test again.

If no error message is displayed, use the computer as usual.

If the problem still persists, contact HP customer support and get this issue fixed in seconds.



Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s